OMAPPS CRM puts a team inbox, chatbots, broadcasts and an AI agent trained on your business on the official WhatsApp API — answering in seconds and handing off to your team only when it matters.
14-day free trial · No credit card · ₹0 markup on Meta rates
Trusted by 400+ growing Indian brands
A customer engagement platform built on the official WhatsApp Business API — team inbox, chatbots, broadcasts and an AI agent trained on your business, with GST billing at ₹0 markup.
Your whole team on one WhatsApp number — assignment, notes and labels.
Trained on your site and docs — it answers, acts and escalates 24×7.
Template broadcasts, drip sequences and no-code chatbot flows.
Contacts, segments, CSAT and rupee-level attribution for every campaign.
Embedded signup connects your number in ~5 min; green-tick assistance included.
Paste your website, upload catalogs & FAQs. It learns your business in minutes.
Payment links, bookings, order lookups — plus tone, limits and escalation rules.
Templates, drip sequences and cart-recovery journeys — approved and scheduled.
Revenue attribution, CSAT and resolution rate — it learns from every chat.
Chats, chatbot flows and broadcast replies land in a single thread per customer — AI and your team work it together, so nobody loses the plot.
Point it at your website, price lists and PDFs. It answers with your facts — and says "let me check with the team" instead of making things up.
Your agent doesn't just reply — it applies coupons, shares payment links, books site visits and triggers the next template at the right time.
Most conversations resolve automatically. The rest route to the right teammate with sentiment, intent and full history attached — and you see the revenue impact of both.
On the roadmap
Recover abandoned carts, confirm COD orders with flows and win back lapsed buyers with broadcasts.
BROADCASTS · DRIP SEQUENCESA 24×7 admissions counsellor that answers course queries, books demo classes and follows up till enrolment.
AI AGENT · FLOWSAppointment booking, prep instructions and reminder flows that cut no-shows dramatically.
FLOWS · REMINDERSQualify leads in chat, share brochures instantly and book site visits straight into your calendar.
AI AGENT · BOOKINGSKYC nudges, EMI reminders and account answers — approved templates, full audit trail.
TEMPLATES · SEGMENTSInstant itineraries, booking changes and pre-arrival upsells in the guest's own language.
AI AGENT · BROADCASTS“We recovered ₹4.6L of abandoned carts in the first month. The AI agent pays for itself many times over.”
“Admission queries used to wait overnight. Now every parent gets an answer in seconds — enrolments are up 31%.”
“No-shows dropped 41% once reminder flows and WhatsApp confirmations went live. Setup took one afternoon.”
Start free for 14 days. Prices in INR, GST extra.
WhatsApp conversation charges are billed at Meta's rates with ₹0 markup. Service conversations are free.
Yes. We are built on the official WhatsApp Business API (Meta), with embedded signup, green-tick verification support and GST invoicing at ₹0 markup.
A full WhatsApp stack: team inbox, no-code chatbots, broadcasts, templates, contacts and segments, QR codes, wa.me links and a website chat widget. Instagram DMs and WhatsApp Payments are next on the roadmap.
Instantly. Set escalation rules on sentiment, keywords or order value, and the conversation moves to a teammate with full context. The AI stays quiet until you hand it back.
A 24-hour thread with one customer on one channel. Service replies on WhatsApp are free; marketing and utility messages follow Meta's standard rates, billed at actuals with ₹0 markup.
Most teams go live in under a day: embedded signup connects WhatsApp in about 5 minutes (new numbers may take up to 48 hours), paste your website to train the agent, and send your first broadcast.
Yes — CSV import with consent flags and Google Sheets sync. Shopify and Zapier integrations are on the near-term roadmap.
14-day free trial. No credit card. Your first agent answers real customers in about 10 minutes.